FAQ

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Is it safe to order from your website?

Our website has an online commerce environment that is absolutely 100% safe and secure. We use the Secure Sockets Layer (SSL) an advanced security protocol that protects your personal information and ensures secure online ordering.

What payment methods are accepted?

We accept all types of credit cards (Visa, MasterCard, and American Express) via PayPal.

How quickly can I get my order?

Most orders are shipped within 1-3 days after placing.  It then takes about 10-20 additional business days to reach you.  For more details, please check our Shipping & Returns section

How can I check status or track my order?

Customers will receive an email notification with your tracking number after it’s shipped. If you don’t receive any notifications, please check your “Spam” folder.

Do you ship internationally?

We do ship to most international destinations.

Do I have to pay Sales Tax?

No, you don’t need to pay any sales taxes.

What is your return policy?

We hope your purchase has exceeded your expectations and our company is committed to your complete satisfaction! If for any reason you are not completely satisfied, we will gladly accept our products back for exchange, refund or store credit within 14 days after the delivery date. For more information and exceptions, please visit Return Policy section.

Can I cancel an order?

If you want to cancel or modify your order, please send an message through online form as soon as possible within 12 hours.